Your Data

Privacy Policy

Introduction

This Privacy Policy explains what information Taneera's collects when you use this website, and how that information is used.

Account Information

When you register or log in, we use Firebase Authentication to create and manage your account. This may include your name, email address, and (if you sign in with Google) your Google account's basic profile information. Your password itself is handled directly by Firebase Authentication and is never visible to or stored by us in plain form.

Order Information

When you place an order, we collect the information needed to fulfill it — such as the products ordered, quantity, delivery address, and order total. This is stored in our database (Firestore) and used to process, track, and deliver your order.

Contact Information

If you contact our support team, we use the information you provide (such as your email or phone number) only to respond to your query and resolve any issue related to your order.

Payment Processing

Payments are processed securely through our payment provider, Cashfree. Taneera's does not collect or store your card, UPI, or banking details on our own servers — that information is handled entirely by Cashfree's secure payment systems.

Cookies & Local Storage

This website uses your browser's local storage to remember items in your cart and wishlist between visits. This data stays on your device and is not shared with third parties.

How We Use Your Information

  • To create and manage your account.
  • To process and fulfill your orders, and keep you updated on their status.
  • To respond to support requests.
  • To send order confirmation emails (via EmailJS).
  • To apply coupon codes you choose to use at checkout.

Data Sharing

We do not sell your personal information to third parties. Your information is only shared with the service providers necessary to run this website — such as Firebase (authentication and database) and Cashfree (payment processing) — solely for the purpose of operating Taneera's.

Security

We use Firebase's security infrastructure, including authentication and access rules, to help protect your data. No online system can be guaranteed 100% secure, but we take reasonable steps to safeguard your information.

Your Rights

You can review your account and order history at any time while logged in. If you would like your personal data reviewed, corrected, or removed, please contact us using the details below.

Contact Us About Privacy

Questions about how we handle your data: